Developing management skills
- 5a ed
- New Jersey: Pearson education, inc, 2002
- 654 p.; 26 cm
Incluye referencias bibliográficas e índice
2002
Este texto se estructura en los siguietes capítulos: personal skills: developing self-awarensess, managing personal stress. Interpersonal skills: coaching, counseling, and supportive communication, gaining power and influence, motivating others, managing conflict. group skills: empowering and delegating, bulding effective teams and teamwork. specific communiocation skills: supplement a making oral and written presentations, supplement b conducting interviews, suplement conducting meetings