TY - BOOK AU - TI - High-tech etiquete: perfecting the art of plugged-in politeness SN - 971-49-330-8 U1 - 395.52 PY - 2002/// CY - PB - Dallas: Rawdon y Waston Publishin con, KW - Online Etiquette N1 - Incluye bibliografía; 2002 N2 - Contents: Chapter 1. Introduction to E-mail etiquete, 2. The Basic of E-maI Etiquette, Common E- mail faux past to avoid, Advance E- mail considerations, International E-mail, Instant messaging, Emotions, Fax finesse, Cell phone courtesies, Telephone Protocol, Voice Mail, Speakerphone sawy and conference call courtesy, Traveling with electronic equipment ER -