Universidad de Guayaquil
Catálogo Bibliográfico

Consumers and services

Gabbott, Mark

Consumers and services - New York: John Wiley y Sons, 1998 - 271 p.; 23 cm

1998

Contents: 1. consumer an services. 2. pre-consumption of services. 3. consuming services, 4. evaluating services. 5. the tourism an travel consumer. 6. the professional services consumer. 7. the financial services consumer. 8. the healthcare consumer. 9. the chariry consumer, and conclusion.

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